TERMS OF USE OF THE SOURCE OF WISDOM APPLICATION

1. BEFORE YOU START USING THE APPLICATION

These Terms (“Terms”) define the conditions and rules for using the mobile Application available at www.sow.game (hereinafter referred to as the “Application”), offering Services to the person visiting it.

In the Terms, when we say:

“User”, we mean you,
“Your Account” – the account you create in the Application.

Before using the Application, you are required to read the Terms as well as the Privacy Policy and accept the conditions specified therein. If you do not accept these documents, you cannot use the Application.

Who provides the electronic services within the Application?

We, that is Getloyalty spółka z ograniczoną odpowiedzialnością (hereinafter referred to as the “Service Provider”, “we”, “us”, “our”), headquartered at Rogoźniczka 25A (21-560 Rogoźniczka), registered under KRS number: 0000865949, REGON: 387349381, NIP: 5372655645, with share capital of PLN 30,000.

What do we do to ensure the Application is safe and lawful?

We always make every effort to ensure that the Services are reliable and comply with applicable law, acting with respect for the rights of users and third parties. However, if you notice that any element of the Application, including the Services, violates your rights or the rights of others, please report such a situation immediately so that we can take appropriate action.

How can you contact us?

By email at kontakt@sow.game, by phone at 514 861 770, or via the contact form available in the Application.

What should you know upfront about our Services?

The Services provided within the Application are based on solutions using generative artificial intelligence (AI). Therefore, we want you to be aware that some Services delivered through the Application are generated by artificial intelligence.

2. DEFINITIONS – WHAT WE MEAN

Here we explain what some important words mean.

Note: if we write “User”, we also mean “Users” – and vice versa. Glossary:

Child	a dependent of the User; a person using the Services who does not have full legal capacity, for whom the User is a legal guardian or is authorized by the guardian to provide access to the Services;
Account	a free service provided by us electronically; an individually allocated, modifiable part of the Application intended for the User and/or Child; the Account enables use of the Services; you can create subaccounts for each Child separately;
Consumer	a User who is an adult natural person and enters into an Agreement with us not directly related to their business or professional activity;
Newsletter	periodic email messages sent to Users containing information about the Service Provider, the Application, and our commercial offer;
Privacy Policy	a document regulating the security of privacy protection and processing of Users’ personal data; the Privacy Policy is available at http://sow.game/privacy?language=en_US and supplements the Terms;
Technical Break	a break in the availability of the Application or its functionalities due to the need for updates, maintenance, or modernization, which prevents or hinders the use of the Application or its functionalities, including access to the Account;
Agreement	an agreement between us and you, the User, regarding the use of the Application and the provision of Services by us; the general provisions of the Agreement are defined in these Terms;
Services	all services provided by us through the Application, in particular educational services based on artificial intelligence, services enabling the creation and maintenance of an Account, and other services related to the use of the Application; some Services may constitute digital content or digital services within the meaning of consumer protection law;
User	a person with full legal capacity residing in the Republic of Poland who uses the Application;

3. A FEW FORMALITIES TO START WITH

Information in the application is not an offer

The information you see in the Application is not an offer within the meaning of legal regulations.

It’s just an invitation – you can make your own offer, but the decision is yours.

Details of the Services can be found in the Application

The rules of operation and descriptions of Services are available:

in the relevant tabs,
in the descriptions of individual features.

Contact address for EU institutions and authorities

We have created a dedicated email address for contact with:

EU state authorities,
the European Commission,
the Digital Services Board.

You can also use it if you want to contact us regarding matters regulated by EU law.

Address: kontakt@sow.game

You may write in Polish or English.

Consumer rights also apply to some entrepreneurs

Consumer rights under these Terms also apply to individuals entering into an Agreement directly related to their business activity, if the Agreement does not have a professional character for them, especially based on the scope of their business activity as listed in CEIDG, and to individuals running a farm as defined in the law on social insurance for farmers, unless otherwise stated in the Terms.

Are you a Consumer?

We respect your rights. If any provision of the Terms conflicts with mandatory consumer protection laws, the relevant legal provisions will apply instead.

Subaccount for a Child? Remember your responsibility

you are responsible for what your Child does in the Application,
the Child must also follow the rules set out in the Terms,
the Child may use the Services only to the extent permitted by your Agreement.

Your data is safe

We process your data in accordance with our Privacy Policy.

4. USING THE APPLICATION – WHAT YOU NEED TO KNOW

Where to download the Application?

You can download the mobile Application from the online store:

AppStore (for iOS)
Google Play (for Android)

To install the Application, update its features, and use its functionalities, the following minimum technical requirements must be met on your side – a mobile device with installed software:

iOS 12.1 or newer, or
Android 5 or newer,

in each case allowing proper installation of the Application.

Some features of the Application may be unavailable if you don’t have a compatible device or are not of the appropriate age (the scope of access depends on your age group) – but you will always be informed in advance, additionally within the Application’s functionality.

Does the Application use your device?

Yes. To function properly, the Application (insofar as it constitutes a digital service or enables access to digital content) may use your digital environment (network connection, software, and hardware), such as:

your web browser (e.g. via cookies),
your device’s microphone, if a given feature requires it.

Fair rules – what are you not allowed to do with the Application?

The Application and all its elements (including content, design, technical solutions) are our property and are protected by law.

Under our Agreement, you are specifically prohibited from:

copying, modifying, or redistributing the Application or its elements (for payment or free of charge),
reverse engineering or otherwise interfering with the Application, including its software,
using our solutions to create your own services or products,
using the Application or its elements in a way that is unlawful or harmful to us.

Please remember that any such action will be a breach of the Agreement.

What about updates?

We may improve the Application during the term of the Agreement:

if we do, we’ll provide you with a new version,
the implementation time depends on the complexity of the update,
during the update, the Application may be temporarily unavailable – please be patient,

Such an update does not change the terms of the Agreement.

When do you get access to the Services?

You gain access to the Services in the Application immediately after creating an Account and confirming registration (in accordance with section 3 of the Terms).

5. ACCOUNT AND OUR AGREEMENT – HOW IT WORKS

Is using the Application paid?

No. Our Services are free of charge.

However, to use them, you must create an Account by following the procedure described in the Application’s functionality.

Once you confirm your Account registration, you enter into an Agreement with us for an indefinite period.

What if you break the rules of our Terms, and thus our Agreement?

If you violate the rules set out in the Terms, we may send you a warning asking you to correct the issue (you’ll have 7 days to do so). If nothing changes, we may:

block access to your Account (including subaccounts),
delete your Account – which means immediate termination of the Agreement,
prevent you from re-registering in the Application.

When does the Agreement end?

The Agreement ends when:

you delete your Account (according to the rules described below),
you stop using the Application, or
due to the above-mentioned violation of the Terms and immediate termination of the Agreement.

Who can create an Account?

By default, Users must be natural persons who are at least 18 years old and have full legal capacity,
However, a Child aged 13–18 may use the Services:
- to the extent permitted by applicable law for the User,
- if applicable law requires the legal guardian’s consent to use the Services, the guardian must give consent before the Agreement is concluded – this can be done via the Application’s functionality.
You may also link a Child’s Account to your own – if the Application allows it.
Children under 13 years old cannot create an Account.

How to create an Account?

Go through the registration process within the Application’s form functionality. Also remember:

to provide true and current data – and update it if it changes,
not to share your Account with others; keep your login and password confidential,
that it’s your Account, so you’re responsible for everything that happens within it and through it,
you may create only one Account in the Application, except for subaccounts for Children as allowed by the Application.

If you notice someone unauthorized using your Account – notify us as soon as possible.

How can you cancel your Account?

You may terminate the Agreement at any time, without giving a reason.

Just click the “Delete account” button (or one with similar wording).

Immediately after receiving your termination:

your Account will be deleted,
you will permanently lose access to all content stored in the Account.

What happens after deleting the Account?

all data and content assigned to your Account will be deleted,
you and your Child will lose access to them,

Exception: if the law (e.g. EU or member state law) requires us to retain your data – we will comply with those regulations.

6. WHAT ARE YOUR RIGHTS AS A CONSUMER?

You have the right to withdraw from the Agreement without giving any reason by submitting a statement of withdrawal via email (provided that you use the same email address you used during Account registration) to: kontakt@sow.game. You have 14 days from the date of concluding the Agreement. To meet this deadline, it is sufficient to send us the statement before it expires.

Upon confirming the Agreement, we will send you a withdrawal form template. It is also attached to these Terms. You may use it to exercise your right of withdrawal.

When does the right of withdrawal not apply?

In the case specified in Article 38(13) of the Polish Consumer Rights Act of May 30, 2014 — that is, for contracts for the supply of digital content not stored on a tangible medium, if the performance began with the Consumer’s express consent before the withdrawal period expired and after being informed by the Service Provider about the loss of the right to withdraw.

It also does not apply in the case specified in Article 38(1) of the same Act — that is, for service contracts where the entrepreneur has fully performed the service with the Consumer’s express consent, who was informed before the service began that they would lose the right to withdraw once the service was completed. Therefore, if a one-time Service under the Agreement has been completed, the User loses the right to withdraw.

For access to the Application and free Services, the right to withdraw does not apply. This is because your only consideration is providing personal data, and that data is processed solely to perform the Agreement for access to the Application or free Services.

However, if mandatory legal provisions applicable to you as a Consumer grant you broader rights than those listed above, those legal provisions will apply.

7. WHAT WE CAN’T CONTROL – IMPORTANT CLARIFICATIONS

Who is responsible for using the Application?

We do not control what you (as the User) or your Child do in the Application. It is your responsibility to supervise how your Child uses the Services. If your Child has access to the Application, you are responsible for that access and agree to provide appropriate supervision.

What are we not responsible for?

We are not liable for damages resulting from:

intentional violation of the Terms by you or your Child,
sharing your login or password with third parties,
how you or your Child use the Application or Services,
temporary unavailability or difficulty accessing the Application due to a Technical Break,

Of course, none of the above exclusions of liability limit the principle that Users who are Consumers are protected by the laws of their country of residence that cannot be waived by contract.

8. SOMETHING NOT WORKING? HOW TO FILE A COMPLAINT

Complaints should be submitted electronically to: kontakt@sow.game

Make sure your complaint includes at least enough information to identify you as the complainant and a description of your concerns and objections.

We will review your complaint within 14 days of receiving it.

You will be informed of the outcome via the email address from which the complaint was sent or the one you provided in the complaint. Our response is final.

9. WANT TO STAY UPDATED? SUBSCRIBE TO OUR NEWSLETTER

In the Application, you can subscribe to our Newsletter – messages that:

inform you about new features,
share important updates,
offer tips on using the Application better.

Do you have to receive it?

No. Receiving the Newsletter is voluntary.

You can unsubscribe at any time – without consequences.

How to unsubscribe?

You have two options:

click the unsubscribe link in any Newsletter message, or
write to us at: kontakt@sow.game

After unsubscribing:

we will stop sending you the Newsletter,
but you will still have access to the Application and Services.

Unsubscribing from the Newsletter does not affect the validity of the Agreement or Services.

Want to resubscribe?

No problem. To reactivate:

write to us at the email address mentioned above, or
use the function available in the Application.

10. WHEN AND HOW DO WE CHANGE THE TERMS?

When can we change the Terms?

We may change these Terms for important legal reasons (changes in applicable laws affecting our business or its form) or technical reasons (modernization of the Application infrastructure), as well as in case of changes or expansion of the Services provided.

How will you know about changes?

You will be informed of the change and its scope via email to the address registered with your Account, 15 days before the new Terms take effect (“Notification Period”).

Can you terminate the Agreement due to changes?

You have the right to terminate the Agreement during the Notification Period with 15 days’ notice from the day you receive the notification.

When can we change the Terms without notice?

We may change the Terms immediately, without the Notification Period, if:

we are legally or regulatorily required to do so in a way that prevents us from meeting the Notification Period,
we must urgently change the Terms to counter an unforeseen and immediate threat related to the protection of intermediary services, consumers, or users from fraud, malware, spam, data breaches, or other cybersecurity risks.

11. FINALLY – A FEW FORMAL NOTES

Which law applies to our Agreement?

Polish law applies to matters related to the Terms and the Agreement.

If you are a Consumer, you are also protected by laws that cannot be waived – even if they are more favorable than what we’ve written here.

What if a provision turns out to be invalid?

If any provision of the Terms is:

entirely or partially invalid,
ineffective,
or unenforceable,

only that specific provision ceases to apply. The rest of the Terms remain in force. We commit to replacing it with a new provision, negotiated in good faith, that has similar legal and economic effect.

What if a dispute arises?

If you are a Consumer and a dispute arises under our Agreement, you may:

refer the matter to a permanent consumer arbitration court,
submit it to another arbitration court for mediation or settlement (ADR),
use mediation or arbitration (ADR – alternative dispute resolution),
submit a request for mediation or arbitration.

Information about available ADR institutions can be found on the websites of relevant authorities.

If you do not choose ADR – the dispute will be resolved by a common court according to the laws of your country.

When do these Terms take effect?

The Terms take effect on: October 15, 2025

Withdrawal Form Template

Recipient: Getloyalty spółka z ograniczoną odpowiedzialnością, headquartered in Warsaw (02-765), ul. Bergamotki 4 /U5.

I/We(*) hereby inform you of my/our withdrawal from the contract for the sale of the following items(*)/ delivery of the following items(*)/ contract for work involving the following items(*)/ provision of the following service(*):

I withdraw from the contract dated* ... concerning* ...

Date of contract conclusion(*)/receipt(*)

Name and surname of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only if the form is submitted in paper form)

Date

(*) Delete as appropriate.